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Make Life Easier and Reach Success Faster Using Jane App’s Intuitive System with Monika Marx

Make Life Easier and Reach Success Faster Using Jane App’s Intuitive System with Monika Marx

Dec 20, 2022

Monika Marx was a business owner who used to own a gym in North Vancouver, British Columbia. She experienced first-hand the power of software through Jane App, which was developed by her friend. Monika is now a product specialist for Jane App and is responsible for onboarding US corporate accounts. She is passionate about how technology can make life easier for business owners. She often talks to clinics about the features that Jane App offers, which include electronic claim submissions and payments. 

Monika advises new entrepreneurs to find software that is intuitive and has a good support team, in order to make the day-to-day operations easier.

"Start the way you want to finish - having an intuitive, helpful software can be the make or break, and can make the day to day so much easier." - Monika Marx

In this episode, you will learn the following:

  1. How Jane App is helping to revolutionize medical billing systems with its innovative US insurance features.
  2. The challenges clinics face when booking and billing clients, and how Jane App is making life easier.
  3. The advice Monika gives to new entrepreneurs about finding intuitive, helpful software to streamline operations.

Chapter Summaries:

[00:00:00] Monika Marx is a product specialist with Jane App. She is responsible for onboarding all US. Corporate accounts. She works from her log cabin in the West Kootenay Mountains, where she can be found wandering in the forest with her rescue dog, Marlow.

[00:01:05] Jane is a Canadian based company. Started growing mostly in US. Cash practices. But what we started to see is that they also need a solution for insurance as well. So, product team started to develop that and build that. Now I'm really proud of our US insurance features.

[00:02:47] The differences between Canada and the United States medical systems are definitely unique. Tell us more about the US insurance features in Jane. When you're in network, what you have the opportunity to do in Jane is electronically create your claim submissions. Change is hard and it's scary to move to a new way of doing things.

[00:05:59] What are some challenges you see clinics facing when billing insurance? There's always a learning curve when you're transitioning to a new software. Often our corporate clinics are coming over from a previous software experience. We do our best to support them through that.

[00:07:09] Jane is going to go into beta testing by the end of this year with a direct clearinghouse integration. Customer feedback is what drives product development. You can upvote feature requests, add comments to those, as well as create your own.

[00:08:28] "I love the onboarding process," says Monika. "I get to really know my clinics and get to know their businesses and what they're looking for and then kind of guide them and help them get set up. I get to set them up for success."

[00:09:18] Having intuitive, helpful software can be the make or break, and I've used more than one in my time. Look for those systems that are going to make life better. Monika, thank you so much for being here.

Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system:

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About Monika Marx

Monika Marx is a Product Specialist with Jane App responsible for onboarding all US Corporate accounts. She is a former business owner and appreciator of how software can make day-to-day operations more efficient and enjoyable. When not working remotely from her log cabin in the West Kootenay mountains, she can be found wandering in the forest with her rescue dog Marlo.

Monika's Website and Links

About Kendall Hagensen

Kendall is a Somatic Mental Health Therapist, Multidisciplinary Clinic Owner and Business Coach. She specializes in, and is passionate about, working with healthcare professionals to create the businesses of their dreams. Big goals always have a psychological component beneath the surface, so Kendall uses her background in Somatic Psychotherapy and EMDR Therapy mixed with Business Coaching tools to help clients develop a healthy relationship with their business and their strength as a leader. 

As someone who lives with a chronic illness herself, Kendall feels that health happens best within community, which is why she takes a holistic, integrative, and collaborative wellness approach to her personal and professional life.

Kendall’s Web/Social Links