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The Evolution of a Wellness Center: A Candid Conversation with Kendall Hagensen Part 2

The Evolution of a Wellness Center: A Candid Conversation with Kendall Hagensen Part 2

Jan 23, 2024

I’m back with the second half of my conversation with Anna Rudel, discussing my journey as a practice and business owner. We chat about the highlights and challenges of running a wellness business and opening a second location. I also share some of my goals for 2024 and my process for setting goals and task management.

During the interview, we discuss the highlights of the past year, including hosting an in-person coaching event and opening a new spa location. I also delve into the challenges of managing a second location and the impact it had on our existing team. I share my experience of finding the right people, creating a seamless experience for clients, and maintaining the integrity of my collaborative team.

"The point was that we're actually doing different things at those physical spaces and that our patients can go seamlessly between them and still receive collaborative care from the whole team." - Kendall Hagensen

This episode is a good one for entrepreneurs in the wellness industry who are considering expanding their businesses or opening a second location. It provides valuable insights into the process of scaling a business and offers practical advice on managing a growing team and maintaining a high standard of care.

Get all the links, resources, and show notes here:

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About Anna Rudel

Wellness Center Creator's Coach Anna Rudel, L. Ac is the owner and founder of Lokahi Acupuncture Clinic in San Jose California, founded in 2003. Anna is a master organizer and clinician, and as a Coach she specializes in working with Clinic Owners in the state of California, and Acupuncturists and Acupuncture Clinic Owners, or groups wanting to add Acupuncture worldwide, as well as teams that need support with employee retention and satisfaction. Born in the UK, Anna has traveled extensively in Asia and now has a thriving multi-practitioner clinic in the US!

Anna's Website/Links

About Kendall Hagensen

Kendall is a Somatic Mental Health Therapist, Multidisciplinary Clinic Owner and Business Coach. She specializes in, and is passionate about, working with healthcare professionals to create the businesses of their dreams. Big goals always have a psychological component beneath the surface, so Kendall uses her background in Somatic Psychotherapy and EMDR Therapy mixed with Business Coaching tools to help clients develop a healthy relationship with their business and their strength as a leader. 

As someone who lives with a chronic illness herself, Kendall feels that health happens best within community, which is why she takes a holistic, integrative, and collaborative wellness approach to her personal and professional life.

Kendall’s Web/Social Links