Schedule a Call
Unveiling the Vital Role of Office Managers in Healthcare Businesses with Brittany Ludwig

Unveiling the Vital Role of Office Managers in Healthcare Businesses with Brittany Ludwig

Aug 22, 2023

Do you want to enhance the efficiency and success of your healthcare business? Are you looking for the key to unlocking improved understanding and recognition of the role and importance of office managers in your organization? Look no further, as Brittany Ludwig shares the solution that will help you achieve this desired outcome. Understanding the critical role that office managers play in your healthcare businesses is key to creating a thriving environment. This environment will not only maximize productivity and ensure seamless operations, but also set the best possible tone for your valued clients and patients.

Recognize that this isn't just an opportunity to complete a transaction, but an opportunity to connect and make someone feel taken care of. - Brittany Ludwig

With a background in retail, preschool teaching, and personal styling, Brittany has finally discovered her true calling in advocating for health and wellness at Vancouver Wellness Studio. Brittany shines as an office manager, harnessing her passion for people, health and psychology to redefine customer service and create an authentic human connection in a healthcare setting.

In this episode, you will be able to:

  • Uncover the pivotal role of an office manager in shaping successful healthcare ventures.
  • Discover the nuances of hiring for administrative and front-end staff in detail.
  • Grasp the vital importance of establishing authentic connections.
  • Experience the role of front end staff, often the first human touchpoint, in setting the company's face.

And much more!

Get all the links, resources, and show notes here:

Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system:

Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it!


About Brittany Ludwig

Brittany is here to make sure you have an amazing experience at our Waterfront Spa location. She is a Pacific Northwest native and is currently in school working towards becoming a Mental Health Counselor. When not pursuing her passion for psychology and mental wellness, she is also an indoor cycling instructor and a professional scuba diver in the Pacific Northwest. Through fitness, scuba, and counseling, her purpose remains the same; helping others find empowerment within themselves. She believes a holistic approach towards overall wellness is crucial for a well-rounded and more enriching life and strives to bring a deeper level of connection to every client who walks in the door.


Brittany's Website


About Kendall Hagensen

Kendall is a Somatic Mental Health Therapist, Multidisciplinary Clinic Owner and Business Coach. She specializes in, and is passionate about, working with healthcare professionals to create the businesses of their dreams. Big goals always have a psychological component beneath the surface, so Kendall uses her background in Somatic Psychotherapy and EMDR Therapy mixed with Business Coaching tools to help clients develop a healthy relationship with their business and their strength as a leader. 

As someone who lives with a chronic illness herself, Kendall feels that health happens best within community, which is why she takes a holistic, integrative, and collaborative wellness approach to her personal and professional life.


Kendall’s Web/Social Links