Empowering Acupuncturists and Chiropractors: The Benefits of Virtual Reception with Jenn Collins
Nov 30, 2023In this episode, I talk with Jenn Collins, an experienced acupuncturist and founder of a virtual reception company, about the importance of virtual services for healthcare practitioners. We discuss how it can help acupuncturists and chiropractors improve their practices.
“A lot of people don't realize how significant it is until it starts happening for them. And they're like, oh my goodness, my business is really grown just because we answered the phone.” - Jenn Collins
Jenn has been an acupuncturist in Oregon for over 20 years. She also runs a virtual reception firm specializing in phone coverage, appointments, and admin support for acupuncturists and chiropractors. With her extensive field experience, Jenn understands the management challenges practitioners face.
Our conversation explores Jenn’s organic transition into the virtual reception business. She shares how she hired her previous receptionist remotely after realizing the potential of cloud-based apps like Jane. This sparked the launch of her virtual reception company Acu-Hub, which now assists numerous practitioners nationwide.
We discuss the ideal scenario for practitioners to benefit from virtual reception. Jenn highlights that busy solo practitioners seeing 30-40 weekly clients struggle to afford full-time in-person reception. Her services offer a cost-effective solution, allowing practitioners to focus on quality care.
This episode is perfect for acupuncturists and chiropractors seeking to streamline operations and reduce admin burdens. Jenn provides valuable insights on how virtual reception can enhance efficiency and productivity, whether practitioners have an office manager or need a new receptionist.
Jenn offers a free 30-minute call for acupuncturists and chiropractors to explore the benefits of virtual reception. Jenn has also expanded her services through Chiro-Hub to further support chiropractors.
Tune in to discover how Jenn Collins’ virtual reception services can revolutionize acupuncture and chiropractic practices! Contact Jenn to improve efficiency, client experiences, and your ability to provide exceptional care.
Get all the links, resources, and show notes here: https://wellnesscentercreators.com
Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/
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About Jenn Collins
Jenn Collins has been a nationally board-certified and Oregon licensed acupuncturist since 2001. She runs two acupuncture centers in southern Oregon and employs multiple practitioners. During her career as a healthcare provider and clinic owner, she has hired dozens of receptionists and office managers. In 2018, she developed a virtual reception company offering live call answering and appointment scheduling for other acupuncture clinics in the US.
Jenn now owns and operates Acu-hub, offering virtual reception for Acupuncturists, and Chiro-hub, offering virtual reception for Chiropractors. Both US-based companies are run by a dynamic team of compassionate people, and are dedicated to helping wellness professionals meet the challenges of the modern age. Jenn’s vision is to help small clinics and wellness centers become more efficient, organized, and profitable, and to maintain a strong foothold as preferred healthcare modalities.
Jenn's Website/Links
- Website: https://acu-hub.com/
- Website: https://chiro-hub.com/
- Instagram: https://www.instagram.com/acuhub/
About Kendall Hagensen
Kendall is a Somatic Mental Health Therapist, Multidisciplinary Clinic Owner and Business Coach. She specializes in, and is passionate about, working with healthcare professionals to create the businesses of their dreams. Big goals always have a psychological component beneath the surface, so Kendall uses her background in Somatic Psychotherapy and EMDR Therapy mixed with Business Coaching tools to help clients develop a healthy relationship with their business and their strength as a leader.
As someone who lives with a chronic illness herself, Kendall feels that health happens best within community, which is why she takes a holistic, integrative, and collaborative wellness approach to her personal and professional life.
Kendall’s Web/Social Links